Nordson Corporation

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EU Privacy Policy

Version dated 25 May 2018

1. INFORMATION ABOUT US
2. CHANGES TO THE PRIVACY NOTICE AND YOUR DUTY TO INFORM US OF CHANGES  
3. DPO/CPO CONTACT DETAILS
4. THIRD-PARTY LINKS  
5. IF YOU FAIL TO PROVIDE PERSONAL DATA
6. WHAT PERSONAL DATA WE COLLECT AND WHY?
     6.5. Customers 
     6.6. Business contact
     6.7. Website visitor
7. DATA SECURITY
8. YOUR LEGAL RIGHTS
9. MARKETING
10. COOKIES
11. CHANGE OF PURPOSE
12. GLOSSARY


1 INFORMATION ABOUT US

1.1 For the purpose of the General Data Protection Regulation 2016/679 and any implementing legislation (the “GDPR”), Nordson Corporation and its EU affiliates (“Nordson” or “we” or “us”) will be the data controller responsible for any personal data you may submit to us. 

1.2 If you are an individual associated with one of our customers or vendors, the relevant data controller is the Nordson EU affiliate with which the company you are associated with has a contract.  A list of each of Nordson’s EU affiliates and the relevant contact details for each are provided in Annex 1 to this Privacy Notice.  

1.3 If you are a website user or associated with a prospective customer or vendor, the data controller is Nordson Corporation and can be contacted at the following email address: nordson.privacy@nordson.com.

1.4 Nordson respects your privacy and is committed to protecting your personal data. This privacy notice will apply for our customers and vendors, business contacts and website visitors, and will inform you how we look after your personal data and tell you about your privacy rights and how the law protects you.

1.5 This privacy notice is provided in a layered format so you can click through to the specific areas set out below. 

1.6 Please also use the Glossary to understand the meaning of some of the terms used in this privacy notice.

2 CHANGES TO THE PRIVACY NOTICE AND YOUR DUTY TO INFORM US OF CHANGES  

2.1 This version was last updated on May 25, 2018. 

2.2 It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

3 CONTACT DETAILS

3.1 Questions, comments, complaints and requests regarding this Privacy Notice, or our privacy practices in general, are welcomed and should be addressed to Regina Klein, Senior Corporate Counsel. Any queries and requests regarding this Notice may be emailed to nordson.privacy@nordson.com; Subject Line: Data Privacy Inquiry or sent by post to 28601 Clemens Road, Westlake, Ohio 44145-4551.

4 THIRD-PARTY LINKS  
 
4.1 This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.

5 IF YOU FAIL TO PROVIDE PERSONAL DATA  

5.1 Where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time.

6 WHAT PERSONAL DATA WE COLLECT AND WHY?

6.1 We are committed to protecting and respecting your privacy. This Section 6 covers the sources and categories of personal data that we collect and process, why we do so, and lawful bases for processing by Nordson.

6.2 Depending on your relationship with Nordson, please find below the relevant section where we describe how we obtain your personal data and how we will treat it. 

6.3 This Privacy Notice covers the processing of the following categories of individuals:
- Customers and vendors (individuals or corporate entities). Where customers or vendors are legal entities, this covers employees or representatives of our existing or prospective customers or vendors, partner organisations, suppliers, or service providers
- Business contacts
- Website visitors

6.4 We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.

6.5 Customers and vendors (including partners, suppliers, service providers and their employees, officers, or representatives, or other individuals associated with it)

(i) Sources of personal data
(ii) Personal data that we collect and process 
(iii) Why do we collect your personal data?
(iv) Who does Nordson share your personal data with?
(v) Transfers of personal data outside the EU/EEA
(vi) How long will your personal data be kept by Nordson?

(i) Sources of personal data

Nordson may obtain your personal data from the following sources:

a) from you directly (including by filling out our forms, by providing financial and transactional information via our website if applicable)
b) from the entity that employs you, if you are our corporate customer or vendor
c) from other parties (or their advisers) to the provision of our services
d) from suppliers
e) from third parties who you authorised to share your data with us, e.g. tradeshow organiser 
f) from our own affiliates
g) from various subscription services; and/or
h) publicly available sources (for example, search engines and social media sites). 

(ii) Personal data that we collect and process 
We process your personal data to provide you with information, products or services that you request from us or which we feel may interest you as an existing customer, or where you have consented to be contacted for such purposes and to establish and maintain commercial relationship with you. If you are a vendor, we process your personal data in order to carry out the contractual relationship on the provision of services or products, including vendor onboarding which might involve financial and personal background checks. 

The personal data we collect may include:

a) identity details
b) contact details
c) account profile
d) place of work
e) data in relation to financial and personal background checks
f) buying behaviour
g) marketing and communications preferences
h) technical data
i) location data

(iii) Why do we collect your personal data and what are our lawful grounds for it?

We have set out below, in a table format, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.

Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us using the email address in the Section 3 above if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below.
 

Purpose/Activity

 

Type of data

 

Lawful basis for processing including basis of legitimate interest

 

To provide you products or services that are requested from us, or to receive services from you.

(a) Identity

(b) Contact

(c) Profile

(d) Marketing and Communications

Performance of a contract with you.

 

Setting up, managing, operating and giving and receiving instructions in respect of the customer or vendor account you hold with us or our affiliates.

(a) Identity

(b) Contact

(c) Profile

(d) Technical

(e) Data in relation to financial and personal background checks

Entering into a contractual relationship and performance of a contract with you.

To enable us to organise site visits between (prospective) customers or vendors and establish commercial relationships with customers or vendors.

(a) Identity

(b) Contact

(c) Technical

(d) Usage

(e) Profile

Keeping our records updated and providing valuable services to our customers and vendors is necessary for our Legitimate Interest.

 

To develop and improve our services to you and other customers; or to learn from the way you use and manage your customer account(s); and for operational and administrative purposes.

(a) Identity

(b) Contact

(c) Profile

(d) Marketing and Communications

Keeping our records updated and studying how customers use our products/services; understanding the market in which we operate and developing products and services to meet customer needs; management reporting (including at an intra-group level) to ensure quality and efficiency across our corporation are all necessary for our Legitimate Interest.

The exercise or defence of legal claims.

(a) Identity

(b) Contact

(c) Profile

Exercising or defending legal claims is necessary for our Legitimate Interest.

Inform you of products, services and events that may be of interest to you by letter, telephone, messages, e-mail and other electronic methods.

(a) Identity

(b) Contact

(c) Technical

(d) Usage

(e) Profile

Developing our products/services and growing our business; promoting our goods or services; management reporting (including at an intra-group level) to ensure quality and efficiency across our corporation are all necessary for our Legitimate Interest.

Establish and manage our relationship with our customers and vendors.

(a) Identity

(b) Contact

(c) Profile

(d) Marketing and Communications

Efficiently fulfilling our contractual and legal obligations; account management; understanding the market in which we operate and developing products and services to meet customer needs; management reporting (including at an intra-group level) to ensure quality and efficiency across our corporation are all necessary for our Legitimate Interest.

Security

(a) Identity

(b) Contact

Managing security, risk and crime prevention; management reporting (including at an intra-group level) to ensure quality and efficiency across our corporation are each necessary for our Legitimate Interest.

To manage our relationship with you which will include notifying you about changes to our terms or privacy policy.

(a) Identity

(b) Contact

(c) Profile

(d) Marketing and Communications

Keeping you informed about changes in our policy and managing our relationship with you are each necessary for our Legitimate Interest.


If you object to us using your contact details for these purposes, including direct marketing, please notify us (contact details in Section 3 above).

Where we use your email to communicate marketing information to you we will seek your prior consent where required to do so by law. You have the right to withdraw your consent, or if you are a customer and we are sending you marketing information on similar products and services, you may opt-out of such communications. 

(iv) Who does Nordson share your personal data with?

Purposes for sharing your personal data


Nordson may share your information with other organisations in the following situations:

a) When we need to share information to provide any product or service you have requested, or that you have provided.
b) For the processing of your payment details and the provision of support services.
c) For the management of our customer or vendor records.
d) For the fulfilment of phone, mail, email and online marketing campaigns, analysis of visitors to our website, distribution of newsletters.
e) To exchange personal data for reporting and global management purposes within Nordson Corporation group of companies. 

Government or regulatory authorities

We may also give out information about you if we have a duty to do so or if required or requested by any governmental, or other regulatory authority or similar body, or by the rules of any applicable law or regulation or if the law allows us to do so. Otherwise, we will keep information about you confidential.

Nordson’s Affiliates

Data we collect may also be processed by staff operating outside the European Economic Area (“EEA”) who work with us or for us, or for one of our affiliated companies, suppliers or service providers.

In so doing, the affiliates may be data controllers or data processors of your information.  As data controllers, these Nordson affiliates will process your data in compliance with the GDPR and other relevant data protection laws. As data processors, these Nordson affiliates will be bound by Article 28 Processor Clauses of the GDPR and other relevant data protection laws.

Third party recipients

Companies outside the Nordson Corporation group of companies that we may involve for the above purposes are:

a) Our advertising and promotional agencies and consultants and those organisations selected by us to carry out marketing campaigns or email mailings on our behalf, or analyse or evaluate our data collection process or customer service fulfilment.
b) Unaffiliated service providers with whom Nordson may subcontract, such as website hosting companies, and other third-party service providers.
c) Unaffiliated partner organisations with whom we may carry out joint marketing campaigns or events, or operate the website on which information about you is collected. In certain circumstances, those organisations may be independent data controllers or joint data controllers of your information, together with the Nordson Corporation affiliate.

Nordson’s purchasers

Nordson may transfer your personal data to potential purchasers and their advisors, subject to appropriate confidentiality obligations, in the event Nordson decides to dispose of all or parts of its business, in which case personal data held by it about its customers may be one of the transferred assets.

Lawful bases for sharing your personal data

a) Legitimate Interest: We share or disclose your personal data within the Nordson Corporation group of companies because it is in our legitimate interests to do so for group-wide internal management. You have a right to object to sharing your personal data within the Nordson Corporation group of companies. If you do, please send email us at nordson.privacy@nordson.com; Subject Line: Opt Out.

b) Legal Obligation: We disclose your personal data to third parties, e.g. companies outside Nordson, when we use those third parties to provide you Nordson products or services, or if we use their services or products to manage our contact databases or internal management systems.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

Click here to find out more about the types of lawful basis that Nordson will rely on to process your personal data.

(v) Transfers of personal data outside the EU/EEA

Many of our external third parties are based outside the European Economic Area (“EEA”) so their processing of your personal data will involve a transfer of data outside the EEA.

If and when we transfer your personal data outside the EEA (which consists of EU member states and Iceland, Lichtenstein and Norway), we will only do so using one of the following safeguards:

(A) the transfer is to a non-EEA country which has an adequacy decision by the EU Commission European Commission: Adequacy of the protection of personal data in non-EU countries.
(B) the transfer is covered by a contractual agreement, which covers the GDPR requirements relating to transfers to countries outside the EEA European Commission: Model contracts for the transfer of personal data to third countries.
(C) the transfer is to an organisation which has Binding Corporate Rules approved by an EU data protection authority.
(D) the transfer is to an organisation in the US that is EU-US Privacy Shield certified European Commission: EU-US Privacy Shield.

Nordson Corporation has EU-US Privacy Shield in place as an appropriate safeguard for international transfers. 

You may request a copy of these agreements by contacting us using the email address in the Section 3 above. Please Contact us if you want further information on the specific mechanism used by us when transferring your personal data out of the EEA.

(vi) How long will your personal data be kept by Nordson?

Nordson only keeps the personal data in a form that permits identification of data subjects for no longer than is necessary for the purposes for which the personal data are processed.

We will generally hold personal data collected for the purposes of complying with various legal obligations and regulations set out in Section 6.5(iii) above for the entire duration of our relationship with our customer or vendor with regard to the provision or purchase of products and services and any applicable regulatory or retention period prescribed by law. We will retain information about you after the closure of your customer account for as long as required for legal, regulatory, fraud prevention and legitimate business purposes.

However, we may retain data for longer periods, if required by law or if we determine it may be required for the purposes of dealing with potential claims.

6.6 If you are a business contact

(i) Sources of personal data
(ii) Personal data that we collect and process 
(iii) Why do we collect your personal data?
(iv) Who does Nordson share your personal data with?
(v) Transfers of personal data outside the EU/EEA
(vi) How long will your personal data be kept by Nordson?

(i) Sources of personal data

If you are a business contact and not our existing customer or vendor, we will process business contact details you provided to us.

(ii) Personal data that we collect and process 

We process your personal data to provide you with information, products or services that you request from us or which we feel may interest you as a customer, or where you have consented to be contacted for such purposes and to establish a commercial relationship with you. We may collect, use, store and transfer different kinds of personal data about you for these purposes, including:

a) Your basic identification and contact details (includes first name, last name, address, email address, telephone numbers, job title and organisation or business name).
b) Information about your preferences in receiving marketing from us and your communication preferences.
c) Any other information you may choose to send us, including, if you contact us, records of that correspondence.

(iii) Why do we collect your personal data and what are our legal grounds for it?

We have set out below, in a table format, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.
 
Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us using the email address in the Section 3 above if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below.

Purpose/Activity

 

Type of data

 

Lawful basis for processing including basis of legitimate interest

 

To notify you of or send materials we think may be of interest to you.

(a) Identity

(b) Contact

Provide marketing materials to you is necessary for our Legitimate Interest.

To enable us to organise site visits between prospective customers and establish commercial relationships with customers.

(a) Identity

(b) Contact

(c) Technical

(d) Usage

(e) Profile

Keeping our records updated and providing customer service to prospective customers; establishing a relationship with prospective customers are each necessary for our Legitimate Interest.

The exercise or defence of legal claims.

(a) Identity

(b) Contact

(c) Profile

Exercising or defending legal claims is necessary for our Legitimate Interest.

Security.

(a) Identity

(b) Contact

Managing security, risk and crime prevention and management reporting (including at an intra-group level) to ensure quality and efficiency across our corporation are each necessary for our Legitimate Interest.

To manage our relationship with you which will include notifying you about changes to our terms or privacy policy.

(a) Identity

(b) Contact

(c) Profile

(d) Marketing and Communications

Keep you informed about changes in our policy and managing our relationship with you are each necessary for our Legitimate Interest.

To use data analytics to improve our website, products/services, marketing, customer relationships and experiences.

(a) Technical

(b) Usage

Defining types of customers for our products and services; keeping our website updated and relevant; developing our business and informing you about our marketing strategy are all necessary for our Legitimate Interest.

To make suggestions and recommendations to you about goods or services that may be of interest to you.

(a) Identity

(b) Contact

(c) Technical

(d) Usage

(e) Profile

Developing our products/services and growing our business are each necessary for our Legitimate Interest.

 
If you object to us using your contact details for these purposes, including direct marketing, please notify us (contact details in Section 3 above).

Where we use your email to communicate marketing information to you we will seek your prior consent where required to do so by law.  You may opt-out of such communications at any time.

Click here to find out more about the types of lawful basis that Nordson will rely on to process your personal data.
 
(iv) Who does Nordson share your personal data with?

Purposes for sharing your personal data

Nordson may share your information with other organisations in the following situations:

a) For the fulfilment of phone, mail, email and online marketing campaigns, analysis of visitors to our website, distribution of newsletters.
b) To exchange personal data for reporting and global management purposes within Nordson Corporation group of companies. 

Government or regulatory authorities

We may also give out information about you if we have a duty to do so or if required or requested by any governmental, or other regulatory authority or similar body, or by the rules of any applicable law or regulation or if the law allows us to do so. Otherwise, we will keep information about you confidential.

Nordson’s Affiliates

Data we collect may also be processed by staff operating outside the European Economic Area (“EEA”) who work with us or for us, or for one of our affiliated companies or service providers.

In so doing, the affiliates may be data controllers or data processors of your information.  As data controllers, these Nordson affiliates will process your data in compliance with the GDPR and other relevant data protection laws. As data processors, these Nordson affiliates will be bound by Article 28 Processor Clauses of the GDPR and other relevant data protection laws.

Third party recipients


Companies outside the Nordson Corporation group of companies that we may involve for the above purposes are:

a) Our advertising and promotional agencies and consultants and those organisations selected by us to carry out marketing campaigns or email mailings on our behalf, or analyse or evaluate our data collection process or customer service fulfilment.
b) Unaffiliated service providers with whom Nordson may subcontract, such as website hosting companies, and other third-party service providers.
c) Unaffiliated partner organisations with whom we may carry out joint marketing campaigns or events, or operate the website on which information about you is collected. In certain circumstances, those organisations may be independent data controllers or joint data controllers of your information, together with the Nordson Corporation affiliate.

Nordson’s purchasers

Nordson may transfer your personal data to potential purchasers and their advisors, subject to appropriate confidentiality obligations, in the event Nordson decides to dispose of all or parts of its business.  Alternatively, we may seek to acquire other businesses or merge with them.  If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy notice.

Lawful bases for sharing your personal data

a) Legitimate Interest: We share or disclose your personal data within the Nordson Corporation group of companies because it is in our legitimate interests to do so for group-wide internal management. You have a right to object to sharing your personal data within the Nordson Corporation group of companies. If you do, please send email us at nordson.privacy@nordson.com; Subject Line: Opt Out.

b) Legal Obligation: We disclose your personal data to third parties, e.g. companies outside Nordson, when we use those third parties to provide you Nordson products or services, or if we use their services or products to manage our contact databases or internal management systems.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

Click here to find out more about the types of lawful basis that Nordson will rely on to process your personal data.

(v) Transfers of personal data outside the EU/European Economic Area

Many of our external third parties are based outside the European Economic Area (“EEA”) so their processing of your personal data will involve a transfer of data outside the EEA.

If and when transferring your personal data outside the EEA (which consists of EU member states and Iceland, Lichtenstein and Norway), we will only do so using one of the following safeguards:

(A) the transfer is to a non-EEA country which has an adequacy decision by the EU Commission European Commission: Adequacy of the protection of personal data in non-EU countries.

(B) the transfer is covered by a contractual agreement, which covers the GDPR requirements relating to transfers to countries outside the EEA European Commission: Model contracts for the transfer of personal data to third countries.

(C) the transfer is to an organisation which has Binding Corporate Rules approved by an EU data protection authority.

(D) the transfer is to an organisation in the US that is EU-US Privacy Shield certified European Commission: EU-US Privacy Shield.

Nordson Corporation has EU-US Privacy Shield in place as an appropriate safeguard for international transfers. 

You may request a copy of these agreements by contacting us using the email address in the Section 3 above. Please Contact us if you want further information on the specific mechanism used by us when transferring your personal data out of the EEA.

(vi) How long will your personal data be kept by Nordson?

Nordson will only retain your personal data for as long as you want to receive marketing materials from us.   If you decide to opt out or withdraw your consent to our marketing we will no longer use your personal data for these purposes.
  
Otherwise, Nordson will retain your business contact details for as long as it is necessary for the purposes set out Section 6.6(iii) above (e.g. to carry out our relationship with you). 

In some circumstances we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.

6.7 If you are our website visitor

(i) Sources of personal data
(ii) Personal data that we collect and process 
(iii) Why do we collect your personal data?
(iv) Who does Nordson share your personal data with?
(v) Transfers of personal data outside the EU/EEA
(vi) How long will your personal data be kept by Nordson?

(i) Sources of personal data

Nordson uses different methods to collect personal data from and about you including through:
 
a) Direct interactions. You may give us your contact, identity or financial data by filling in forms or by corresponding with us by post, phone, and email or otherwise. This includes personal data you provide when you:

1. Apply for our products or services.
2. Create an account on our website.
3. Subscribe to our service or publications.
4. Request marketing to be sent to you.
5. Enter a competition, promotion or survey.
6. Give us some feedback.

b) Automated technologies or interactions. As you interact with our website, we may automatically collect technical data about your equipment, browsing actions and patterns. We collect this personal data by using cookies and other similar technologies. We may also receive technical data about you if you visit other websites employing our cookies. Please see our cookie notice  for further details.

c) Third party sources. We may receive personal data about you from various third parties as set out below:

1. Analytics providers such as Google based outside the EU.
2. Advertising networks based inside or outside the EU.

(ii) Personal data that we collect and process 

Nordson may collect, use, store and transfer different kinds of personal data about you, which we have grouped together, as follows:

a) Identity Data, which includes your first name, last name, title, date of birth and gender.
b) Contact Data, which includes your billing address, delivery address, email address and telephone numbers.
c) Technical Data, which includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.
d) Profile Data, which includes your username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses.
e) Usage Data, which includes information about how you use our website, products and services.
f) Marketing and Communications Data, which includes your preferences in receiving marketing from us and our third parties and your communication preferences.

We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data, which will be used in accordance with this privacy notice.

We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.

(iii) Why do we collect your personal data and what are our lawful grounds for it? 


We have set out below, in a table format, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.
 
Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us using the email address in the Section 3 above if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below.

Purpose/Activity

 

Type of data

 

Lawful basis for processing including basis of legitimate interest

 

To register you as a new customer.

 

(a) Identity

(b) Contact

Performance of a contract with you.

 

To manage our relationship with you which will include asking you to leave a review or take a survey.

(a) Identity

(b) Contact

(c) Profile

(d) Marketing and Communications

Keeping our records updated and studying how customers use our products/services are necessary to our Legitimate Interest.

To manage our relationship with you which will include notifying you about changes to our terms or privacy policy.

 

(a) Identity

(b) Contact

(c) Profile

(d) Marketing and Communications

Keeping you informed about changes in our policy and managing our relationship with you are each necessary to our Legitimate Interest.

 

To enable you to partake in a prize draw, competition or complete a survey.

 

(a) Identity

(b) Contact

(c) Profile

(d) Usage

(e) Marketing and Communications

Studying how customers use our products/services, developing them and growing our business are all necessary for our Legitimate Interests.

 

To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data).

(a) Identity

(b) Contact

(c) Technical

Running our business, providing administration, IT services and network security, preventing fraud are each necessary for our Legitimate Interest.

To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you.

 

(a) Identity

(b) Contact

(c) Profile

(d) Usage

(e) Marketing and Communications

(f) Technical

Studying how customers use our products/services, developing them, growing our business and informing you of our marketing strategy are necessary for our Legitimate Interest.

 

To use data analytics to improve our website, products/services, marketing, customer relationships and experiences.

 

(a) Technical

(b) Usage

 

Defining types of customers for our products and services, keeping our website updated and relevant, developing our business and informing you of our marketing strategy are each necessary to our Legitimate Interest.

To notify you of / send materials we think may be of interest.

(a) Identity

(b) Contact

Providing marketing materials to you is necessary for our Legitimate Interest.

To make suggestions and recommendations to you about goods or services that may be of interest to you.

(a) Identity

(b) Contact

(c) Technical

(d) Usage

(e) Profile

Develop our products/services and growing our business is necessary for our Legitimate Interest.


If you object to us using your contact details for these purposes, including direct marketing, please notify us (contact details in Section 3 above).

Where we use your email to communicate marketing information to you we will seek your prior consent where required to do so by law.  You have the right to opt-out of such communications at any time.
 
(iv) Who does Nordson share your personal data with?

Purposes for sharing your personal data 

Nordson may share your information with other organisations in the following situations:

a) When we need to share information to provide any product or service you have requested.
b) For the fulfilment of phone, mail, email and online marketing campaigns, analysis of visitors to our website, distribution of newsletters.
c) To exchange personal data for reporting and global management purposes within Nordson Corporation group companies.

Government or regulatory authorities

We may also give out information about you if we have a duty to do so or if required or requested by any governmental, or other regulatory authority or similar body, or by the rules of any applicable law or regulation or if the law allows us to do so. Otherwise, we will keep information about you confidential.

Nordson’s Affiliates
Data we collect may also be processed by staff operating outside the European Economic Area (“EEA”) who work with us or for us, or for one of our affiliated companies or service providers.

In so doing, the affiliates may be data controllers or data processors of your information.  As data controllers, these Nordson affiliates will process your data in compliance with the GDPR and other relevant data protection laws. As data processors, these Nordson affiliates will be bound by Article 28 Processor Clauses of the GDPR and other relevant data protection laws.

Third party recipients
Companies outside the Nordson Corporation group of companies that we may involve for the above purposes are:
d) Our advertising and promotional agencies and consultants and those organisations selected by us to carry out marketing campaigns or email mailings on our behalf, or analyse or evaluate our data collection process or customer service fulfilment.
e) Unaffiliated service providers with whom Nordson may subcontract, such as website hosting companies, and other third-party service providers.
f) Unaffiliated partner organisations with whom we may carry out joint marketing campaigns or events, or operate the website on which information about you is collected. In certain circumstances, those organisations may be independent data controllers or joint data controllers of your information, together with the Nordson Corporation affiliate.

Nordson’s purchasers

Nordson may transfer your personal data to potential purchasers and their advisors, subject to appropriate confidentiality obligations, in the event Nordson decides to dispose of all or parts of its business.  Alternatively, we may seek to acquire other businesses or merge with them.  If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy notice.

Lawful bases for sharing your personal data

c) Legitimate Interest: We share or disclose your personal data within the Nordson Corporation group of companies because it is in our legitimate interests to do so for group-wide internal management. You have a right to object to sharing your personal data within the Nordson Corporation group of companies. If you do, please send email us at nordson.privacy@nordson.com; Subject Line: Opt Out.

d) Legal Obligation: We disclose your personal data to third parties, e.g. companies outside Nordson, when we use those third parties to provide you Nordson products or services, or if we use their services or products to manage our contact databases or internal management systems.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

Click here to find out more about the types of lawful basis that Nordson will rely on to process your personal data.
 
(v) Transfers of personal data outside the EU/European Economic Area

Many of our external third parties are based outside the European Economic Area (“EEA”) so their processing of your personal data will involve a transfer of data outside the EEA.
 
If and when transferring your personal data outside the EEA (which consists of EU member states and Iceland, Lichtenstein and Norway), we will only do so using one of the following safeguards:

(A) the transfer is to a non-EEA country which has an adequacy decision by the EU Commission European Commission: Adequacy of the protection of personal data in non-EU countries.

(B) the transfer is covered by a contractual agreement, which covers the GDPR requirements relating to transfers to countries outside the EEA European Commission: Model contracts for the transfer of personal data to third countries.

(C) the transfer is to an organisation which has Binding Corporate Rules approved by an EU data protection authority.

(D) the transfer is to an organisation in the US that is EU-US Privacy Shield certified European Commission: EU-US Privacy Shield.

Nordson Corporation has EU-US Privacy Shield in place as an appropriate safeguard for international transfers.
 
You may request a copy of these agreements by contacting us using the email address in the Section 3 above. Please Contact us if you want further information on the specific mechanism used by us when transferring your personal data out of the EEA.
 
(vi) How long will your personal data be kept by Nordson?

Nordson will only retain your personal data for as long as you want to receive marketing materials from us.   If you decide to opt out or withdraw your consent to our marketing we will no longer use your personal data for these purposes.  

Otherwise, Nordson will retain your business contact details for as long as it is necessary for the purposes set out Section 6.7(iii) above (e.g. to carry out our relationship with you). 

In some circumstances we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.

7 DATA SECURITY  


7.1 We have put in place appropriate security measures to prevent your personal data from being accidentally lost, use or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

7.2 We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

8 YOUR LEGAL RIGHTS  

8.1 Under certain circumstances, you have rights under data protection laws in relation to your personal data. 

8.2 These rights are not absolute and are subject to various conditions under: 

applicable data protection and privacy legislation; and 

the laws and regulations to which we are subject

8.3 Please refer to the bullets below to find out more about these rights:
 
· Request access to your personal data -  Request access to your personal data (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.

· Request correction of your personal data - Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.

· Request erasure of your personal data - Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.

· Request restriction of processing your personal data - Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios: (a) if you want us to establish the data’s accuracy; (b) where our use of the data is unlawful but you do not want us to erase it; (c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or (d) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.

· Request transfer of your personal data - Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.

· Object to processing of your personal data - Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.

· Right to withdraw consent - Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.

Please Contact us if you wish to exercise any of the rights set out above. 

9 MARKETING  

We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising. We have established the following personal data control mechanisms:
 
Promotional Offers From Us  

9.1 We may use your identity, contact, technical, usage and profile data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services and offers may be relevant for you (we call this marketing).

9.2 You will receive marketing communications from us if you have requested information from us or purchased goods from us, or if you provided us with your details when you entered a competition or registered for a promotion and gave us your consent, and, in each case, you have not opted out of receiving that marketing.

Third-Party Marketing  

9.3 We will get your express opt-in consent before we share your personal data with any third party outside the Nordson Corporation group of companies for marketing purposes.

Opting Out  

9.4 You can ask us or third parties to stop sending you marketing messages at any time by logging into the website and checking or unchecking relevant boxes to adjust your marketing preferences or by following the opt-out links on any marketing message sent to you, by contacting us using the email address in the Section 3 above; Subject Line: Opting Out.

9.5 Where you opt out of receiving these marketing messages, this will not apply to personal data provided to us as a result of a product purchase, warranty registration, product experience or other transactions.

10 COOKIES  

10.1 You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. You can also disable or refuse cookies on Nordson’s website, please note that some parts of this website may become inaccessible or not function properly. For more information about the cookies we use, please see our cookie notice.
 
11 CHANGE OF PURPOSE  

11.1 We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us using the email address in the Section 3  above.

11.2 If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis that allows us to do so.

11.3 Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required, or permitted by law.
 
12 GLOSSARY  

12.1 Legitimate Interest means the interest of our business in conducting and managing our business to enable us to give you the best service/product and the best and most secure experience. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law). You can obtain further information about how we assess our legitimate interests against any potential impact on you in respect of specific activities by contacting us using the email address in the Section 3 above.

12.2 Performance of Contract means processing your data where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.

12.3 Comply with a legal or regulatory obligation means processing your personal data where it is necessary for compliance with a legal or regulatory obligation that we are subject to.
 

ANNEX 1 – LIST OF NORDSON’S EU AFFILIATES 

Entity

 

Contact Details

Nordson Osterreich GmbH

Wagramer Strasse 19;

1220 Vienna; Austria

Nordson Benelux N.V./S.A.

1930 Zaventem,

Leuvensesteenweg 163,

Brussels

Nordson CS, spol.s.r.o.

Sumavska 15, 60200

Brno, Czech Republic

Nordson Danmark A/S

Kobmagergade 2,

1150 Kobenhavn, K

Nordson Finland Oy

Höjdrodergatan 25,

SE-212 39 Malmö;

Sweden

Nordson France S.A.S.

Esplanade Parc d'Enterprises,

2-4 Rue Charles Friedel,

CS90091 Saint Thibault Des Vignes,

77462 Lagny Sur Marne Cedex, France

Dosage 2000 SARL

40 rue des Vignobles,

78400 Chatou, Paris France

Nordson Deutschland GmbH

Heinrich-Hertz-Strasse; 42/44,

40699; Erkrath; Germany

Nordson Engineering GmbH

Lilienthalstrasse 6,

D-21337 Lunenburg, Germany

Nordson Holdings Sarl & Co. K.G.

Heinrich-Hertz-Strasse; 42/44,

40699; Erkrath; Germany

Dage Deutschland Gmbh

Feldkirchen, Landkreis München

Nordson Xaloy Europe GmbH

Richard-Wagner-Strasse 21,

74172 Neckarsulm, Germany

Nordson PPS GmbH

24/367 Friethofer Kamp 2,

48127 Billerbeck, Germany

Nordson BKG GmbH

Hessenweg 3,

48157 Münster, Germany

Nordson Germania Ltd. & Co. KG

Heinrich-Hertz-Strasse; 42/44,

40699; Erkrath; Germany

Matrix Technologies GmbH

Dornacher Str. 5
85622 Feldkirchen
Germany

Nordson SELECT GmbH

Perläckerstraẞe 11
76767 Hagenbach
Germany

Chartview Investments Limited

Abbeytown, Boyle,

Co. Roscommon, Ireland F25 K167

Nordson MEDICAL Ireland Limited
(fka Vention Medical Ireland Limited)

Abbeytown, Boyle,

Co. Roscommon, Ireland F25 K167

Nordson Italia SpA

Centro Direzionale Milano Oltre,

Via Cassanese, 224-Palazzo,Tintoretto,

20090 Segrate, Milan, Italy

Nordson Xaloy Italia S.r.l.

26/A Piatio Terra,

Monza, Corso, Milano, Italy

Nordson European Holdings Luxembourg Sarl

4 Rue Jean-Pierre Probst L-2352; R.C.S. Luxembourg; B148.426

Nordson Luxembourg Sarl

4 Rue Jean-Pierre Probst L-2352; R.C.S. Luxembourg; B148.426

Nordson Sarl

4 Rue Jean-Pierre Probst L-2352; R.C.S. Luxembourg; B148.426

Nordson BV

Bergerstraat 8,

6226 BD Maastricht, The Netherlands

Nordson Benelux B.V.

Bergerstraat 10,

6226 BD Maastricht, The Netherlands

Nordson DIMA B.V.

Beukelskijk 2;

5733 PA Deurne; The Netherlands

Nordson Norge A/S

Höjdrodergatan 25,

SE-212 39 Malmö; Sweden

Nordson Polska Sp.z.o.o.

ul. Nakielska 3,

01-106 Warsaw, Poland

Nordson Portugal Equipamento Industrial, Lda.

Rua Sidonio Pais 34,

4475-498 Nogueria da Maia, Portugal

Nordson Russia

Dorozhnaya, 8, Bldg. 1,

117545 Moscow, Russia

Nordson Iberica, S.A.

Poligono Industrial Rabisancho;

AV. Reyes Catolicos, 56;

E-46910 Alfafar; Valencia Spain

Nordson AB

 

Primount LLP

10-18 Union Street;

London; SE1 1SZ

Majority Kingdom Investment Limited

10-18 Union Street;

London; SE1 1SZ

Minority Kingdom Investment Limited

10-18 Union Street;

London; SE1 1SZ

Nordson London Limited (aka YDX Limited)

10-18 Union Street;

London; SE1 1SZ

Dage Holdings Limited

25 Faraday Road; Rabans Lane Industrial Estate; Aylesbury; Buckinghamshire; HP19 8RY

Dage Precision Industries Limited

25 Faraday Road; Rabans Lane Industrial Estate; Aylesbury; Buckinghamshire; HP19 8RY

Nordson U.K. Limited

25 Faraday Road; Rabans Lane Industrial Estate; Aylesbury; Buckinghamshire; HP19 8RY

 
1 Note: This list contains Nordson Corporation’s EU affiliates as set forth in Nordson Corporation’s Form 10-K Annual Report filed with the United States Securities and Exchange Commission on December 15, 2017.  This list will be updated annually in connection with the filing of such report.

ANNEX 1 – LIST OF NORDSON’S EU AFFILIATES 1
 

Entity

 

Contact Details

Nordson Osterreich GmbH

Wagramer Strasse 19;

1220 Vienna; Austria

Nordson Benelux N.V./S.A.

1930 Zaventem,

Leuvensesteenweg 163,

Brussels

Nordson CS, spol.s.r.o.

Sumavska 15, 60200

Brno, Czech Republic

Nordson Danmark A/S

Kobmagergade 2,

1150 Kobenhavn, K

Nordson Finland Oy

Höjdrodergatan 25,

SE-212 39 Malmö;

Sweden

Nordson France S.A.S.

Esplanade Parc d'Enterprises,

2-4 Rue Charles Friedel,

CS90091 Saint Thibault Des Vignes,

77462 Lagny Sur Marne Cedex, France

Dosage 2000 SARL

40 rue des Vignobles,

78400 Chatou, Paris France

Nordson Deutschland GmbH

Heinrich-Hertz-Strasse; 42/44,

40699; Erkrath; Germany

Nordson Engineering GmbH

Lilienthalstrasse 6,

D-21337 Lunenburg, Germany

Nordson Holdings Sarl & Co. K.G.

Heinrich-Hertz-Strasse; 42/44,

40699; Erkrath; Germany

Dage Deutschland Gmbh

Feldkirchen, Landkreis München

Nordson Xaloy Europe GmbH

Richard-Wagner-Strasse 21,

74172 Neckarsulm, Germany

Nordson PPS GmbH

24/367 Friethofer Kamp 2,

48127 Billerbeck, Germany

Nordson BKG GmbH

Hessenweg 3,

48157 Münster, Germany

Nordson Germania Ltd. & Co. KG

Heinrich-Hertz-Strasse; 42/44,

40699; Erkrath; Germany

Matrix Technologies GmbH

Dornacher Str. 5
85622 Feldkirchen
Germany

Nordson SELECT GmbH

Perläckerstraẞe 11
76767 Hagenbach
Germany

Chartview Investments Limited

Abbeytown, Boyle,

Co. Roscommon, Ireland F25 K167

Nordson MEDICAL Ireland Limited
(fka Vention Medical Ireland Limited)

Abbeytown, Boyle,

Co. Roscommon, Ireland F25 K167

Nordson Italia SpA

Centro Direzionale Milano Oltre,

Via Cassanese, 224-Palazzo,Tintoretto,

20090 Segrate, Milan, Italy

Nordson Xaloy Italia S.r.l.

26/A Piatio Terra,

Monza, Corso, Milano, Italy

Nordson European Holdings Luxembourg Sarl

4 Rue Jean-Pierre Probst L-2352; R.C.S. Luxembourg; B148.426

Nordson Luxembourg Sarl

4 Rue Jean-Pierre Probst L-2352; R.C.S. Luxembourg; B148.426

Nordson Sarl

4 Rue Jean-Pierre Probst L-2352; R.C.S. Luxembourg; B148.426

Nordson BV

Bergerstraat 8,

6226 BD Maastricht, The Netherlands

Nordson Benelux B.V.

Bergerstraat 10,

6226 BD Maastricht, The Netherlands

Nordson DIMA B.V.

Beukelskijk 2;

5733 PA Deurne; The Netherlands

Nordson Norge A/S

Höjdrodergatan 25,

SE-212 39 Malmö; Sweden

Nordson Polska Sp.z.o.o.

ul. Nakielska 3,

01-106 Warsaw, Poland

Nordson Portugal Equipamento Industrial, Lda.

Rua Sidonio Pais 34,

4475-498 Nogueria da Maia, Portugal

Nordson Russia

Dorozhnaya, 8, Bldg. 1,

117545 Moscow, Russia

Nordson Iberica, S.A.

Poligono Industrial Rabisancho;

AV. Reyes Catolicos, 56;

E-46910 Alfafar; Valencia Spain

Nordson AB

 

Primount LLP

10-18 Union Street;

London; SE1 1SZ

Majority Kingdom Investment Limited

10-18 Union Street;

London; SE1 1SZ

Minority Kingdom Investment Limited

10-18 Union Street;

London; SE1 1SZ

Nordson London Limited (aka YDX Limited)

10-18 Union Street;

London; SE1 1SZ

Dage Holdings Limited

25 Faraday Road; Rabans Lane Industrial Estate; Aylesbury; Buckinghamshire; HP19 8RY

Dage Precision Industries Limited

25 Faraday Road; Rabans Lane Industrial Estate; Aylesbury; Buckinghamshire; HP19 8RY

Nordson U.K. Limited

25 Faraday Road; Rabans Lane Industrial Estate; Aylesbury; Buckinghamshire; HP19 8RY

1 Note: This list contains Nordson Corporation’s EU affiliates as set forth in Nordson Corporation’s Form 10-K Annual Report filed with the United States Securities and Exchange Commission on December 15, 2017.  This list will be updated annually in connection with the filing of such report.

Nordson Italia SpA

Centro Direzionale Milano Oltre,

Via Cassanese, 224-Palazzo,Tintoretto,

20090 Segrate, Milan, Italy

Nordson Xaloy Italia S.r.l.

26/A Piatio Terra,

Monza, Corso, Milano, Italy

Nordson European Holdings Luxembourg Sarl

4 Rue Jean-Pierre Probst L-2352; R.C.S. Luxembourg; B148.426

Nordson Luxembourg Sarl

4 Rue Jean-Pierre Probst L-2352; R.C.S. Luxembourg; B148.426

Nordson Sarl

4 Rue Jean-Pierre Probst L-2352; R.C.S. Luxembourg; B148.426

Nordson BV

Bergerstraat 8,

6226 BD Maastricht, The Netherlands

Nordson Benelux B.V.

Bergerstraat 10,

6226 BD Maastricht, The Netherlands

Nordson DIMA B.V.

Beukelskijk 2;

5733 PA Deurne; The Netherlands

Nordson Norge A/S

Höjdrodergatan 25,

SE-212 39 Malmö; Sweden

Nordson Polska Sp.z.o.o.

ul. Nakielska 3,

01-106 Warsaw, Poland

Nordson Portugal Equipamento Industrial, Lda.

Rua Sidonio Pais 34,

4475-498 Nogueria da Maia, Portugal

Nordson Russia

Dorozhnaya, 8, Bldg. 1,

117545 Moscow, Russia

Nordson Iberica, S.A.

Poligono Industrial Rabisancho;

AV. Reyes Catolicos, 56;

E-46910 Alfafar; Valencia Spain

Nordson AB

 

Primount LLP

10-18 Union Street;

London; SE1 1SZ

Majority Kingdom Investment Limited

10-18 Union Street;

London; SE1 1SZ

Minority Kingdom Investment Limited

10-18 Union Street;

London; SE1 1SZ

Nordson London Limited (aka YDX Limited)

10-18 Union Street;

London; SE1 1SZ

Dage Holdings Limited

25 Faraday Road; Rabans Lane Industrial Estate; Aylesbury; Buckinghamshire; HP19 8RY

Dage Precision Industries Limited

25 Faraday Road; Rabans Lane Industrial Estate; Aylesbury; Buckinghamshire; HP19 8RY

Nordson U.K. Limited

25 Faraday Road; Rabans Lane Industrial Estate; Aylesbury; Buckinghamshire; HP19 8RY